Swiss-Belhotel International Again Named “Indonesia’s Leading Global Hotel Chain”

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Swiss-Belhotel International, the global hospitality management chain, has received an impressive eight gongs at the 10th Indonesia Travel and Tour Awards (ITTA) 2019-20 – including being named “Indonesia’s Leading Global Hotel Chain” for the ninth time.

Held in the Upper Room Jakarta on December 17 and organised by the ITTA Foundation, the prestigious gala evening swelled with the heavyweights of Indonesia’s tourism and hospitality sectors. In winning the event’s blue-ribbon award, “Indonesia’s Leading Global Hotel Chain”, Swiss-Belhotel International once again bested a host of larger global hotel brands.

Seven Swiss-Belhotel International properties were honoured in what were highly competitive categories, continuing the Group’s richly layered relationship with a country it entered more than 25 years ago and now operates more than 70 hotels and resorts in. Swiss-Belhotel International is one of the archipelago’s best-known, most well-established and most beloved hotel brands.

At ITTA 2019-20, the Group’s wins included “Indonesia’s Leading Airport Hotel” for Swiss-Belhotel Airport Jakarta; “Indonesia’s Leading Airport Hotel, Surabaya” for Swiss-Belinn Airport Surabaya; “Indonesia’s Leading Boutique Hotel, Yogyakarta” for Swiss-Belboutique Yogyakarta; and “Indonesia’s Leading Hotel, Bangka-Belitung” for Swiss-Belresort Tanjung Binga, Belitung.

These honours underlined the Group’s commitment to delivering world-class, industry-leading accommodation in a wide range of market segments in the country – from two- to five-star properties nationwide.

The honours also included Mr. Gavin M. Faull, Chairman and President of Swiss-Belhotel International, and Mr. Emmanuel Guillard, Swiss-Belhotel International’s Senior Vice President of Operations and Development for Indonesia, Malaysia and Cambodia, together with Deddy Sasmita, The General Manager of Swiss-Belhotel Airport Jakarta being named among the 13 “Top Hospitality Leaders” in Indonesia.

Mr. Faull said the Group was “very excited and honoured” to be named “Indonesia’s Leading Global Hotel Chain” for the ninth time in ITTA’s 10-year history, and was “delighted” that seven of its properties won awards.

“Because of the long and highly successful history we’ve had in Indonesia, our affinity with the country and its people runs deep,” Mr. Faull said. “For more than 25 years our decision to recognise Indonesia’s huge potential has been rewarded.

“In fact, we were one of the first international hotel chains to plant our flag in this key market, and we regularly outperform many of our larger competitors there.”

Mr. Faull said winning eight ITTA awards reflected how Swiss-Belhotel International had potently leveraged its relationships with its partners, the owners of its hotels and local communities to “elevate the standard of hotel and resort accommodation in every market we serve”.

All the awards won by Swiss-Belhotel International at ITTA 2019-20:

Swiss-Belhotel International: Indonesia’s Leading Global Hotel Chain
Swiss-Belhotel Airport Jakarta: Indonesia’s Leading Airport Hotel
Swiss-Belinn Airport Surabaya: Indonesia’s Leading Airport Hotel, Surabaya
Swiss-Belboutique Yogyakarta: Indonesia’s Leading Boutique Hotel, Yogyakarta
Swiss-Belresort Tanjung Binga, Belitung: Indonesia’s Leading Hotel, Bangka-Belitung
Swiss-Belresort Dago Heritage, Bandung: Indonesia’s Leading Resort, Bandung Swiss-Belinn Luwuk: Indonesia’s Leading Hotel, Central Sulawesi
Swiss-Belhotel Jambi: Indonesia’s Leading 4 Star Hotel, Jambi

Voted for by the Indonesian travel trade, ITTA was created to recognise the country’s best hotels, resorts, suites, villas, tourism agencies, travel agents, tourist attractions and other tourism professionals.

For more information about Swiss-Belhotel International, please visit

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