Samsung Advantage, The All-Time Companion for Customers

News

The smartphone is an integral part of our lives, allowing us to communicate and connect with family and friends, while consuming content from every corner of the world. Hence we are proud to announce a solution to your every smartphone issue, to give you an edge in your life. Samsung Advantage is your companion in life to enable and support you in your daily tasks, from work to play, so you can excel in life. It has all-time support, perks, protection and more.

All-Time Convenience
Instant Data & Content Transfer with Smart Switch: The excitement in getting a new phone can sometimes be marred by concerns of losing data from the old device. With Samsung Smart Switch, you do not have to say goodbye to your photos, call history, preferred settings or content. You can seamlessly and easily transfer data from your old device, whether IOS or Android, to your new Galaxy in three steps through wireless device-to-device connection or with a USB cable[1].

From the moment you unpack your new Galaxy device, we are by your side to help you onboard your new phone. For in-store purchases, our Samsung Galaxy store experts can help you set up and transfer data from your old phone. For online purchases with the premium delivery service, our Galaxy expert will help you deliver and set up your device right at your doorstep.

Tutorials & Workshops for Ease of Usage: To give our customers insights into how they can maximise their usage of their Samsung Galaxy devices, we host a range of online and offline workshops and tutorials for them to feel supported as they explore the potential of their devices. In addition, we let them unleash their creativity with online tutorials on how they can use their Galaxy device to create videos, capture amazing photographs and others[2].

All-Time Online Shopping
Patience may be a virtue, but our free same day delivery when you make an online purchase before 10.00AM, is a joy[3]. Our Easy Instalment Plan makes it easier for you to purchase the latest models with an affordable and easy payment plan with no interest charged[4]. We also have you covered if you forgot a loved one’s special day, as our online store prepares all purchases in premium packaging so your gift is well presented.

All-Time Support
When you face an issue with your Galaxy device and need immediate help, our 24/7 support and care line; Samsung Customer Care Services will work with you remotely to troubleshoot the issue[5]. If your device requires further attention, you can easily arrange for a pickup and delivery repair service[6]. Samsung also offers free device health checks when you visit Samsung’s Service Centre, to keep your smartphone working perfectly.

All-Time Protection
To ensure peace of mind for your newly purchased device, Samsung Care+ coverage plans removes the pain when your device is damaged. From cracked screens to coffee spills, you can receive multiple repairs up to the cost of your device at an authorised Samsung Service Centre using genuine Samsung parts[7].

All-Time Perks
When you are ready to upgrade to a new model, you can trade in the smartphone you have for the Galaxy you want and receive instant rebates and savings[8]. With the upcoming Galaxy Free Trial programme, you can explore a new Samsung Galaxy device and give its features a good flex in a fuss-free, 14-day trial with money-back guarantee[9]. Once you decide to own it, you’ll enjoy exclusive rewards.

So whether you are a current Samsung owner or are considering upgrading to a new Galaxy smartphone, the Samsung Advantage is your All-Time Companion.

To know more about Samsung Advantage, visit here: https://www.samsung.com/my/offer/samsung-advantage/

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