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Frasers Hospitality, a strategic business unit of Frasers Property and the global frontrunner in serviced apartments and hotel residences, celebrates an illuminating year with recognition from multiple international travel awards in 2023. Conferred by prominent institutions such as the Travel Trade Gazette (TTG), World Travel Awards and TripAdvisor® Travellers’ Choice Awards, these recognition underscore Frasers Hospitality’s dedication to service excellence and exceptional guest experiences worldwide.

The accolades include Frasers Hospitality’s impressive ninth consecutive win at the coveted TTG Travel Awards; 10 wins at the World Travel Awards; as well as 23 properties across Asia Pacific, Europe and the Middle East being recognised as TripAdvisor Traveller’s Choice® with three properties awarded top accolades as Best of the Best in their cities.

“We are honoured to receive these votes of confidence by our guests, business partners and the media. It is especially encouraging that TTG Travel Awards recognised Frasers Hospitality as the Best Serviced Residence Operator for nine consecutive years. This underscores our dedication to service excellence across regions, strengthened by our resilience and adaptability in enriching the lives of modern travellers,” said Ms Eu Chin Fen, Chief Executive Officer of Frasers Hospitality. “We remain committed in crafting unforgettable guest experiences and will continue to inspire travellers to choose Frasers Hospitality for their stays, wherever their journeys may take them.”

TTG Travel Awards: Ninth Consecutive Win as the Best Serviced Residence Operator

One of the most highly sought-after accolades within the travel industry in Asia Pacific, the TTG Travel Awards is determined by the votes of seasoned travel agents and holds the spotlight on the trust that both travellers and industry experts place in Frasers Hospitality as the Best Serviced Residence Operator. This ninth consecutive victory is a timely win as the company commemorates its 25th anniversary this year, amplifying the significance of Fraser Hospitality’s accomplishments while maintaining its enduring global presence.

Frasers Hospitality Bags 10 Wins at the 2023 World Travel Awards

Frasers Hospitality celebrates an impressive haul of 10 wins at the 2023 World Travel Awards, a hallmark of industry excellence in travel and hospitality. Notably, they were recognised as the Leading Serviced Apartment Brand in Japan, South Korea, and Indonesia, and Capri by Fraser, Bukit Bintang received Malaysia’s Leading Hotel Residences accolade for the second time within its second year of business. Fraser Residence Nankai, Osaka, secured Japan’s Leading Serviced Apartments, while Fraser Place Central Seoul, triumphed in the Leading Serviced Apartments category for South Korea.

Of special mention is Frasers Hospitality’s consistent success as England’s Leading Serviced Apartment Brand, a title held since 2014. At the World Travel Awards Middle East, Africa & Indian Ocean Ceremony in Dubai on 15 October 2023, Fraser Suites Abuja was named Nigeria’s Leading Serviced Apartment for 2023, extending its winning streak from 2019 to 2022. Fraser Suites Diplomatic Area, Bahrain received the accolade for Bahrain’s Leading Services Apartment for the fifth time and Fraser Suites Muscat was recognised as Oman’s Leading Serviced Apartment for 2023, maintaining its remarkable performance from 2019 to 2022.

Tripadvisor® 2023 Award Wins Across the Globe

The Traveller’s Choice Award acknowledges consistent praise from travellers on TripAdvisor® and places winners among the top 10 percent of listings in each country. A total of 23 Frasers Hospitality properties across Asia Pacific, Europe, and the Middle East have earned these titles, with three properties securing the prestigious “Best of the Best” designation in their respective countries. These include Fraser Residence Nankai in Osaka (Top 16th Hotel in Japan), Fraser Place Robertson Walk in Singapore (Top 23rd Hotel in Singapore) and Fraser Suites Hanoi (Top 23rd Hotel in Vietnam).

For more information, please visit Awards & Accolades. To learn more about Frasers Hospitality, please visit

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