In the competitive world of travel, where value and impeccable service are key to winning travelers’ hearts, Dorsett Grand Subang and Dorsett Hartamas Kuala Lumpur have emerged as standout favorites. Recognized by guests for consistently exceeding expectations, these two hotels have recently garnered prestigious accolades from Agoda.
Dorsett Hartamas Kuala Lumpur proudly received the Agoda Customer Review Awards 2023, a testament to its dedication to exceptional service. This award, given annually, is based on genuine customer reviews and evaluates hotels on criteria such as cleanliness, facilities, location, room comfort, quality, service, and value for money. Achieving customer ratings of 8 and above, Dorsett Hartamas has clearly made a lasting impression on its guests.
Adding to their list of achievements, both Dorsett Hartamas Kuala Lumpur and Dorsett Grand Subang have been honored with the 2023 Gold Circle Awards. This award is presented to properties that consistently excel in areas that matter most to travelers, including value, competitive pricing, service, and adaptability.
The excitement and pride were palpable among the teams at both hotels. “We are absolutely thrilled and incredibly grateful to our dedicated team members and loyal guests,” said Datin Christina Toh, Area General Manager of Dorsett Grand Subang, and Sophia Natasha, General Manager of Dorsett Hartamas. “In the hospitality industry, it’s the people who make the greatest difference. Our journey forward is filled with great anticipation, thanks to the unwavering support and trust from our guests and the hard work of our team.”
These awards highlight the commitment of Dorsett Grand Subang and Dorsett Hartamas to delivering top-tier hospitality. As these hotels continue to set high standards, guests can look forward to exceptional experiences that embody the essence of quality and service.
